{"id":5639,"date":"2021-05-29T09:26:02","date_gmt":"2021-05-29T01:26:02","guid":{"rendered":"http:\/\/www.killtest.hk\/?p=5639"},"modified":"2021-05-29T09:26:02","modified_gmt":"2021-05-29T01:26:02","slug":"mb-230-microsoft-dynamics-365-customer-service","status":"publish","type":"post","link":"https:\/\/www.killtest.hk\/index.php\/killtest\/mb-230-microsoft-dynamics-365-customer-service\/","title":{"rendered":"MB-230: Microsoft Dynamics 365 Customer Service"},"content":{"rendered":"<p>MB-230: Microsoft Dynamics 365 Customer Service<br \/>\n<a href=\"https:\/\/www.killtest.net\/Microsoft-Dynamics-365-Certification\/MB-230.asp\">MB-230<\/a>\u6e2c\u9a57\u7684\u5167\u5bb9\u5df2\u65bc2020\u5e7410\u67082\u65e5\u66f4\u65b0\u3002\u8acb\u4e0b\u8f09\u4e0b\u9762\u7684\u6280\u80fd\u8a55\u4f30\u6587\u4ef6\uff0c\u4ee5\u4e86\u89e3\u767c\u751f\u4e86\u4ec0\u9ebc\u8b8a\u5316\u3002<\/p>\n<p>Dynamics 365\u5ba2\u6236\u670d\u52d9\u8077\u80fd\u9867\u554f\u8ca0\u8cac\u5be6\u65bd\u5168\u6e20\u9053\u89e3\u6c7a\u65b9\u6848\uff0c\u8a72\u89e3\u6c7a\u65b9\u6848\u5074\u91cd\u65bc\u670d\u52d9\uff0c\u8cea\u91cf\uff0c\u53ef\u9760\u6027\uff0c\u6548\u7387\u548c\u5ba2\u6236\u6eff\u610f\u5ea6\u3002<\/p>\n<p>Dynamics 365\u5ba2\u6236\u670d\u52d9\u529f\u80fd\u9867\u554f\u53ef\u5be6\u4f5c\u548c\u8a2d\u8a08\u7531\u89e3\u6c7a\u65b9\u6848\u67b6\u69cb\u5e2b\u63d0\u4f9b\u7684\u5354\u4f5c\u670d\u52d9\u53ef\u8996\u5316\u548c\u5831\u544a\u3002\u529f\u80fd\u9867\u554f\u8207\u5ba2\u6236\u53c3\u8207\u7ba1\u7406\u54e1\u5408\u4f5c\uff0c\u4ee5\u5be6\u4f5c\u548c\u5347\u7d1aPower Platform\u7d44\u4ef6\uff0c\u5305\u62ec\u77e5\u8b58\u7ba1\u7406\uff0c\u5ba2\u6236\u53cd\u994b\u548c\u9023\u63a5\u7684\u670d\u52d9\u3002<\/p>\n<p>Dynamics 365\u5ba2\u6236\u670d\u52d9\u8077\u80fd\u9867\u554f\u5fc5\u9808\u5177\u6709\u8c50\u5bcc\u7684\u5ba2\u6236\u670d\u52d9\u61c9\u7528\u77e5\u8b58\uff0c\u5305\u62ec: \u4e86\u89e3\u884c\u696d\u8853\u8a9e\u3001\u512a\u5148\u7d1a\u3001\u6a19\u6e96\u3001\u65b9\u6cd5\uff0c\u5ba2\u6236\u670d\u52d9\u904b\u71df\u548c\u6700\u4f73\u5be6\u8e10\u3002\u5177\u6709\u5ba2\u6236\u670d\u52d9\u5c08\u696d\u77e5\u8b58\u7684\u529f\u80fd\u9867\u554f\u5fc5\u9808\u5177\u6709\u900f\u904eDynamics 365\u5ba2\u6236\u670d\u52d9\u6eff\u8db3\u7528\u6236\u9700\u6c42\u7684\u5f37\u5927\u61c9\u7528\u77e5\u8b58\uff0c\u5305\u62ec\u5c0d\u6848\u4f8b\u3001\u77e5\u8b58\u7ba1\u7406\u3001\u968a\u5217\u3001\u6b0a\u5229\u3001\u8cc7\u6e90\u8abf\u5ea6\u3001\u670d\u52d9\u6c34\u5e73\u5354\u8b70(SLA)\u3001\u53ef\u8996\u5316\u3001\u5df2\u9023\u63a5\u670d\u52d9\u3001\u5ba2\u6236\u670d\u52d9\u898b\u89e3\uff0cPower Virtual Agents \u548c\u7528\u65bc\u5ba2\u6236\u670d\u52d9\u7684 Omnichannel\u3002\u61c9\u8a66\u8005\u61c9\u8a72\u5305\u62ec\u5c0d\u5ba2\u6236\u670d\u52d9\u61c9\u7528\u7a0b\u5f0f\u5728 Dynamics 365 \u61c9\u7528\u7a0b\u5f0f\u5957\u4ef6\u4e2d\u7684\u89d2\u8272\u7684\u5168\u9762\u7406\u89e3\uff0c\u4ee5\u53ca\u5c0d\u89e3\u6c7a\u65b9\u6848\u9ad4\u7cfb\u7d50\u69cb\u548c\u54c1\u8cea\u4fdd\u8b49\u7684\u57fa\u672c\u7406\u89e3<\/p>\n<p>\u5c0d\u4ee5\u4e0b\u5c0d\u8c61\u7684\u90e8\u5206\u9700\u6c42\uff1a Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate<\/p>\n<p>\u76f8\u95dc\u6e2c\u9a57: 1 \u500b\u76f8\u95dc\u6e2c\u9a57<br \/>\n\u76f8\u95dc\u6e2c\u9a57<br \/>\n\u6e2c\u9a57 <a href=\"https:\/\/www.killtest.net\/Microsoft-Power-Platform\/PL-200.asp\">PL-200<\/a>: Microsoft Power Platform Functional Consultant<br \/>\n\u8a72\u6e2c\u9a57\u8861\u91cf\u60a8\u5b8c\u6210\u4ee5\u4e0b\u4efb\u52d9\u7684\u80fd\u529b\uff1a\u8a2d\u5b9a\u516c\u5171\u8cc7\u6599\u670d\u52d9\uff1b\u4f7f\u7528 Power Apps \u5efa\u7acb\u61c9\u7528\uff1b\u5efa\u7acb\u548c\u7ba1\u7406 Power Automate\uff1b\u5be6\u4f5c Power Virtual Agents \u804a\u5929\u6a5f\u5668\u4eba\uff1b\u4e26\u5c07 Power Apps \u8207\u5176\u4ed6\u61c9\u7528\u7a0b\u5f0f\u548c\u670d\u52d9\u6574\u5408\u3002<br \/>\nMB-230: Microsoft Dynamics 365 Customer Service<br \/>\n\u8a9e\u8a00\uff1a \u82f1\u6587<\/p>\n<p>\u9000\u5834\u65e5\u671f\uff1a \u7121<\/p>\n<p>\u8a72\u6e2c\u9a57\u8861\u91cf\u60a8\u5b8c\u6210\u4ee5\u4e0b\u6280\u8853\u4efb\u52d9\u7684\u80fd\u529b\uff1a\u7ba1\u7406\u6848\u4f8b\u548c\u77e5\u8b58\u7ba1\u7406\uff1b\u7ba1\u7406\u968a\u5217\uff0c\u6b0a\u5229\u548c\u670d\u52d9\u7d1a\u5225\u5354\u8b70\uff1b\u57f7\u884c\u8abf\u5ea6\uff1b\u5be6\u4f5c\u5168\u6e20\u9053\u5ba2\u6236\u670d\u52d9\uff1b\u548c\u7ba1\u7406\u5206\u6790\u3002<\/p>\n<p>$125 USD*<br \/>\n\u50f9\u683c\u53d6\u6c7a\u65bc\u8003\u5834\u6240\u5728\u7684\u570b\u5bb6\/\u5730\u5340\u3002<br \/>\n\u5df2\u6e2c\u9a57\u7684\u6280\u80fd<br \/>\n\u8a72\u6e2c\u9a57\u7684\u5167\u5bb9\u66f4\u65b0\u4e8e 2020 \u5e74 10 \u6708 2\u65e5\u3002\u8acb\u4e0b\u8f09\u4e0b\u9762\u6982\u8ff0\u7684\u6e2c\u9a57\u6280\u80fd\uff0c\u4ee5\u4e86\u89e3\u5df2\u767c\u751f\u4ec0\u9ebc\u8b8a\u5316\u3002<br \/>\n\u7ba1\u7406\u6848\u4f8b\u548c\u77e5\u8b58\u7ba1\u7406 (20-25%)<br \/>\n\u7ba1\u7406\u968a\u5217\uff0c\u6b0a\u5229\u548c\u670d\u52d9\u7d1a\u5225\u5354\u8b70(SLA) (15-20%)<br \/>\n\u5be6\u4f5c\u8a08\u5283 (10-15%)<br \/>\n\u5be6\u4f5c\u5ba2\u6236\u670d\u52d9\u5168\u6e20\u9053 (30-35%)<br \/>\n\u7ba1\u7406\u5206\u6790 (10-15%)<\/p>\n","protected":false},"excerpt":{"rendered":"<p>MB-230: Microsoft Dynamics 365 Customer Service MB-230\u6e2c [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[3402,3403],"class_list":["post-5639","post","type-post","status-publish","format-standard","hentry","category-killtest","tag-mb-230","tag-pl-200"],"_links":{"self":[{"href":"https:\/\/www.killtest.hk\/index.php\/wp-json\/wp\/v2\/posts\/5639","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.killtest.hk\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.killtest.hk\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.killtest.hk\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.killtest.hk\/index.php\/wp-json\/wp\/v2\/comments?post=5639"}],"version-history":[{"count":1,"href":"https:\/\/www.killtest.hk\/index.php\/wp-json\/wp\/v2\/posts\/5639\/revisions"}],"predecessor-version":[{"id":5640,"href":"https:\/\/www.killtest.hk\/index.php\/wp-json\/wp\/v2\/posts\/5639\/revisions\/5640"}],"wp:attachment":[{"href":"https:\/\/www.killtest.hk\/index.php\/wp-json\/wp\/v2\/media?parent=5639"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.killtest.hk\/index.php\/wp-json\/wp\/v2\/categories?post=5639"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.killtest.hk\/index.php\/wp-json\/wp\/v2\/tags?post=5639"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}